Hotel FAQs – Comfort Inn Express
General Information
Q: What is the check-in and check-out time at Comfort Inn Express?
A: Check-in starts at 2:00 PM, and check-out is by 11:00 AM.
Q: Is the front desk open 24/7?
A: Yes, our front desk operates 24/7 to assist with your needs.
Q: Is the hotel pet-friendly?
A: Service animals are welcome at Comfort Inn Express, pets are allowed at the additional Fees of $20. Pet size limit in effect, please call to confirm
Q: Does the hotel offer free Wi-Fi?
A: Yes, complimentary high-speed Wi-Fi is available throughout the property.
Q: Is parking available?
A: Yes, we offer free on-site parking for all our guests.
Room Amenities
Q: What amenities are included in the rooms?
A: Each room includes:
• A comfortable bed with premium linens
• Flat-screen TV with cable channels
• Coffee maker
• Mini refrigerator
• Microwave
• Hairdryer
• Iron and ironing board
Q: Are the rooms non-smoking?
A: Yes, all our rooms are 100% smoke-free for your comfort.
Q: Do you provide extra beds or cribs?
A: Cribs are available upon request, subject to availability. Unfortunately, extra beds are not provided.
Food & Dining
Q: Is breakfast included in the stay?
A: Yes, we offer a complimentary hot breakfast featuring hot waffles, daily fresh baked biscuits, and sausages, gravy, muffins/pastries, wheat, and white sliced bread, jelly/jam, butter, several types of cereals, fresh milk, fresh hot coffee, fruit Juice etc.
Q: Are there dining options nearby?
A: Yes, several restaurants and cafes are within walking distance or a short drive from the hotel.
Accessibility
Q: Does the hotel have accessible rooms?
A: Yes, we offer ADA-compliant accessible rooms equipped with features such as grab bars, lowered countertops, and roll-in showers.
Q: Are elevators available in the hotel?
A: Yes, our hotel has elevators for guest convenience.
Leisure & Fitness
Q: Does the hotel have a swimming pool?
A: Yes, we have an outdoor swimming pool available for guest use.
Q: Is there a fitness center?
A: Yes, our fitness center is open 24/7 and features cardio machines and free weights.
Booking & Payments
Q: What is the cancellation policy?
A: Cancellation policies vary depending on the rate you book. Please refer to your reservation confirmation or contact the hotel for details.
Q: What payment methods are accepted?
A: We accept major credit cards, including Visa, Mastercard, American Express, and Discover. Cash payments are also accepted.
Q: Can I book directly with the hotel?
A: Yes, you can book directly through our website, by calling us, or at the front desk.
Travel & Location
Q: Is the hotel near the airport?
A: Yes, the hotel is located [insert distance] from [insert airport name].
Q: Are local attractions easily accessible?
A: Comfort Inn Express is centrally located, with easy access to popular attractions such as [list nearby attractions].
Additional Services
Q: Does the hotel offer laundry services?
A: Yes, we have coin-operated laundry facilities available for guest use.
Q: Can I request an early check-in or late check-out?
A: Early check-in and late check-out requests are subject to availability and may incur additional charges.
Q: Do you offer airport shuttle services?
A: At this time, the hotel does not provide shuttle services. However, taxi and ride-share services are readily available.
Q: Is room service available?
A: Room service is not offered, but our front desk can recommend nearby delivery options.
Q: Does the hotel provide meeting or event spaces?
A: Yes, we have a small meeting room available for events or business purposes. Please contact the front desk for reservations and details.